Terms of return - Personalized items cannot be returned unless the name that is personalized is misspelled by Carolyn Altman Art. If the name was given incorrectly by the buyer Carolyn will work with the buyer to fix it, if possible.
State of return - clothing not worn, all items in good condition.
Reason for return -damaged or wrong product.
Process for return - contact Carolyn through her contact form.
Process of refund - through card that item was purchased with.